Frequently Asked Questions
What is the BMG Online Classroom?
The BMG Online Classroom is a growing library of self-guided courses aimed to help busy professionals learn our software at their own pace. Courses range from introductory modules to more advanced functionality of the software. Course registrants are guided through step-by-step workflows with accompanying sample data for hands-on learning of the software applications.
How do I log in to use the BMG Online Classroom?
Use your existing Blue Marble website credentials to log in to the Online Classroom. If you do not have a Blue Marble account, you may register for free here.
Are the courses all free?
All of the introductory courses are available at no cost. Premium courses are available for purchase at $100 USD.
What is a Premium course?
Premium courses are more advanced courses designed to teach a particular concept or tool within the software. These courses cost $100 per user. Users are provided full access to the course material for one year.
Will I receive a certificate for completing a course?
Completing a Premium course will earn you an individualized certificate of completion at the end of the course.
How do I purchase a Premium course?
Click the “Take this Course” button associated with the course. This will add the course to your cart for purchase.
How do I access the Premium course I paid for?
1. After purchase, find your paid receipt in your email. Under the course name will be a “Claim Code” (or list of codes if more than one seat was purchased). Each code will work once to allow one user access to only the specified purchased course.
2. The intended user of the course needs to log into their individual Blue Marble account at https://training.bluemarblegeo.com/
3. After login, the user can redeem an individual Claim Code at this page.
• The user must be logged in to their individual Blue Marble account.
• Whichever account you are logged into will receive the course access. You cannot transfer course access to another user.
• Upon login, you might be redirected to your profile; if that happens, just return to the course redemption link.
4. After submitting the claim code, the course will be added to your Blue Marble Online Classroom account. Individual users can access their registered courses on their profile page.
2. The intended user of the course needs to log into their individual Blue Marble account at https://training.bluemarblegeo.com/
3. After login, the user can redeem an individual Claim Code at this page.
• The user must be logged in to their individual Blue Marble account.
• Whichever account you are logged into will receive the course access. You cannot transfer course access to another user.
• Upon login, you might be redirected to your profile; if that happens, just return to the course redemption link.
4. After submitting the claim code, the course will be added to your Blue Marble Online Classroom account. Individual users can access their registered courses on their profile page.
I have a team of employees who would benefit from a course. How can I get access to all the team members?
The individual users will need to each create their own free BMG website account to use the Online Classroom.
For Premium courses: after adding a course to your cart, you can edit the quantity of licenses to purchase enough seats for all of the individuals. After purchase, distribute a claim code to each individual so they can add the course to their Online Classroom.
For Premium courses: after adding a course to your cart, you can edit the quantity of licenses to purchase enough seats for all of the individuals. After purchase, distribute a claim code to each individual so they can add the course to their Online Classroom.
Which version of software do I need to complete Online Classroom courses?
The required software is noted on the introductory page of each course. The courses are designed to reflect the most recent version of each software. If you have questions about licensing, upgrading, or requesting a trial, contact orders@bluemarblegeo.com.
What if I have further questions while taking the courses?
If you have any questions on the software or course material, please reach out to our technical support team at geohelp@bluemarblegeo.com.